When will I receive my order?
We strive to deliver your order within two working days, but we cannot guarantee that this will always work. In the Netherlands it is often possible to receive your order the next working day and in Belgium within 2 working days.
Can I pay afterwards with you?
You can of course pay afterwards with us. During the checkout process you choose Klarna Postpay and the rest speaks for itself.
Do you also deliver outside the Netherlands and Belgium?
We deliver about 70% of our orders in the Netherlands and Belgium. The remaining 30% go to other European countries, such as Germany, England, France, Spain, Austria, Italy, etc. Do you live outside of Europe? No problem, we deliver everywhere.
Can you also deliver when I want?
During the checkout you can choose when you want your order home. So nice that you can receive your package yourself, right?
Is there a warranty on the products in the webshop?
Our products have a standard manufacturer’s warranty of 1 year.
Can I return my product?
In most cases this is possible, but the product must still be in completely new condition. So do not subtract any tickets from the product and return everything as you received it from us, within 14 days to the address at the bottom of the website, at your own expense. Add it return form and / or the packing slip with the reason why the product was returned. Is the product not satisfactory? We will refund the amount to you without shipping costs. Is it the wrong size? Put the desired size on the packing slip and we will send you the new size as soon as we have received your return in good condition.
What does “available on backorder” mean?
This means that the product can probably arrive at us at any time, just not immediately in stock. because of this
it may happen that the product is not delivered to you within 2 working days, but if all goes well within 5 working days.
How much drink is there in the Après Ski poles?
A minimum of 100 ml is added per ski pole, depending on the length of the ski pole. Per set of ski poles you will quickly have a filled bottle with your favorite drink.
How can I maintain the Après Ski Poles?
Our advice is to rinse the Après Ski Poles thoroughly with soap and warm water after every holiday. For extra hygiene
during the holidays it is advisable to rinse the reservoir at the end of each skiing day.